![]() ![]() Stellar hospitality abounds at The Vienna.įrom the moment we arrived, we were treated to a warm welcome and made feel so comfortable in the cozy atmosphere. We stayed over 2 nights and the beds were very comfortable in the cozy room. After living in Europe specifically Germany and Austria. Most reviewers seem to love the food ( the original food, that is), which is a bit of a shock given how the hotel/restaurant came off in the Vienna Inn Hotel Hell episode.įor example, this 5 star review from August 2017 praised both the hotel and the food: The reviews actually weren’t bad, though, as Vienna Inn and a 4.5 star rating on Yelp. I think it mentioned this at the end of the Hotel Inn Vienna Inn episode – the changes didn’t last long at all. They soon switched back to the old restaurant menu and they also went back to much of the older decorations (including the clutter). In general, the Vienna Inn owners didn’t seem very receptive to the changes from Gordon Ramsay. Now that we’ve recapped the Vienna Inn Hotel Hell episode, let’s talk about what happened after Gordon Ramsay and his crew left Southbridge, MA. So – how did it work out in the end? Let’s find out… Overall, it was a bit of a disaster as far as Hotel Hell episodes go. Lisa is upset Gordon had only renovated one room, and he informs them the rest of the work is up to them. However, Lisa is unhappy about the changes Gordon has made.ĭuring the re-launch, the kitchen is a disaster. Gordon gives the staff new uniforms, and the restaurant has a new menu. The owners join the meeting, and the employees tell them their objections.ĭave Foss, a sommelier, comes in to help the inn sell wine while the rooms are being renovated. They are also paid in small amounts and not given their entire paychecks. The staff and Gordon have a meeting where Gordon sees the owners’ rude text messages to their team. Lisa goes inside to have a drink after their meeting. Gordon is fed up with the couple and says he never met owners undeserving of his assistance. There are cross-contaminated meat and food that sits out for too long. When Gordon examines the kitchen, he finds stale food that needs to be tossed out. That night Gordon watches a dinner service at the restaurant. Gordon ventures down to the basement to see if the rumors of adult parties are true, but all that is down there are expensive wine bottles and a mineral spa. Gordon advises John and Lisa to close the inn because John is disinterested and Lisa is flaky. She also informs Gordon that Lisa has smacked her in the head in front of patrons, which is super inappropriate. The server tells Gordon the inn is declining due to inconsistent management. The scallops taste foul, but the decorative flower on the vegetarian dish is tasty. That’s super weird, right? Let me know your thoughts in the comments.ĭuring dinner, Gordon orders various dishes such as scallops and a vegetarian mushroom crepe. ![]() Lisa informs him that it is her closet because she has no room for her clothes. Inside the bedroom is a sealed closet that Gordon cannot enter. Gordon is taken to his room, where he sees a rocking chair furnished by Lisa. Lisa manages the day-to-day stuff of the inn while her husband Johnathon cooks in the kitchen. I didn’t even know this was legal in the USA – it’s super messed up. He also finds out the staff is responsible for their uniform costs, $300.00. When Gordon arrives at the Vienna Inn, he is greeted by a dead cat and a head of cabbage. Guests can even hear the couple arguing while eating in the dining room. Staff members say the couple isn’t as wholesome and cutesy as they appear to be to others. Lisa is overly emotional and gets upset a lot. The couple bought the inn in 2000, and since then, there have been rumors that they hold adult-only parties in the basement. The inn has a bad reputation amongst the locals, and they refuse to visit the Vienna Inn. That’s why it’s named the Vienna Inn – Vienna has nothing to do with its actual location. The hotel owners are John and Lisa Krach, and the theme of the inn is Austrian. There’s a lot of nature in the area and the nearest big city is Boston, which is still a good ways away. Southbridge is located near the Connecticut border in the south-central part of the state. Vienna Inn is located in Southbridge, Massachusetts, a small town with a population under 18,000. ![]() Though the Vienna Inn Hotel Hell episode aired in May 2016, the actual filming and visit from Gordon Ramsay took place much earlier in late 2015. Vienna Inn was a Southbridge, Massachusetts hotel featured on Season 3 of Hotel Hell. ![]()
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